W9 Request

If you require a W9, press on W9 Request to generate an email requesting the form prior to your order.

Shipping

In stock orders ship within 2 business days and out of stock orders ship within 1-2 weeks. Conjugated orders will ship in 1-2 weeks

All of our items are shipped Fed Ex standard overnight (where available).  For international orders, items are shipped Fed Ex Intl priority.  Items are delivered in two days to most countries.  We ship overnight not as much for delivery time, but as to avoid freezing of the products. 

Quotations

For quotations, please press on Quotation to generate an email to our sales office.  Please include: Ship to address (including phone number), bill to address, product numbers and quantities.

Domestic Orders

Ordering is by credit card or by purchase order.  Over ninety percent of our orders are by credit card through our Google Checkout.  Credit card orders benefit from significantly better turnaround.

Online Ordering by credit card - For ordering by credit card, please press on .  Credit card purchases are shipped within 24 hours for standard products.  In order to facilitate order tracking, when ordering through Google, a sales receipt is emailed to you.  On your credit card, "Nanopartz" will appear as the vendor.

Credit Cards given over the phone - We also process credit cards over the phone. Please provide our sales staff the items you wish to purchase and all credit card information.  We then require an email providing bill to and ship to addresses (including email).  Receipts are emailed.

Purchase Orders - For purchase orders, please press on Purchase Orders to generate an email to our sales office.  Please include: PO Number, ship to address and phone number, bill to address (and email), product numbers and quantities. You may also fax your own PO forms to +1-866-811-NANO.  You may reference a prior quotation number.  If this is your first purchase with Nanopartz, you may be required to provide three commercial references and one bank reference.  We invoice by both email and post. Terms are NET 30.

International Orders

Intl Shipping - Currently we do not have reps outside the US.  However, we ship via Fed Ex Priority and orders are normally received in two days. 

Intl Credit Cards - Please press on Intl Credit Card Orders to generate an email to our sales staff.  Please include items and quantities desired, bill to address and ship to address.  Please fax your credit card information to +1-866-811-NANO. Unfortunately we cannot process International American Express Cards.

Intl Purchase Orders - Please press on Intl Purchase Order to generate an email to our sales office.  Please include: PO Number, ship to address and phone number, bill to address (and email), product numbers and quantities. You may also fax your own PO forms to +1-866-811-NANO.  You may reference a prior quotation number.  If this is your first purchase with Nanopartz, you may be required to wire transfer prior to your first delivery or use a credit card.  After credit is established, terms are NET 30.  We invoice by both email and post.  We require an email for billing.  We accept payment by check and by wire transfer.   Billing is by email and wire transfer information is provided on the invoice.  We highly recommend payment by mail - we do not credit for wire transfer fees.  If paid by wire transfer, you must email us at acct@nanopartz.com and let us know the customer name, invoice number, amount wired, and date. 

If you have any questions, please call or email us.  We are here to make your ordering quick and easy.